Privacy Policy

Information we may collect

To provide casino services, maintain account security and meet applicable obligations, Inetbet Casino may collect information directly from you, automatically from your use of the website, or from service providers involved in supporting our operations. The information we handle depends on how you use the website and the services available to you.

Account and personal details

When you register or update an account, we may handle details such as your name, date of birth, residential information, contact details, username, account preferences and information needed to confirm that an account belongs to you. We may also keep records of communications, support requests, responsible gambling interactions and other information you choose to provide.

Identity and verification information

We may request identity or age verification documents and related information when needed. This can include copies or details from identification documents, proof of address, information about the source of funds where appropriate, and records of checks performed to protect the account and the wider service. Verification information is handled for security, legal, anti-fraud and responsible gambling purposes.

Payment and transaction information

We may collect records about deposits, withdrawals, wagers, account balances, payment methods and transaction history. Payment providers may process payment details under their own privacy terms. We generally use transaction information to process requested payments, reconcile accounts, investigate suspicious activity, provide support and meet record-keeping obligations.

Technical, device and usage information

When you visit or use the website, we may receive technical information such as your IP address, browser type, operating system, device identifiers, language settings, general location information, pages viewed, session activity and referring website. We may also collect information about errors, performance and interactions with website features. This information helps us operate, secure and improve the service.

How we use information

Inetbet Casino uses personal information for purposes connected with providing and administering the service. We seek to use information that is relevant to the purpose for which it was collected and to avoid using it in ways that are unexpected or unrelated, unless permitted or required by law.

• Creating, maintaining and managing your player account.
• Processing deposits, withdrawals and other account transactions.
• Confirming your identity, age and eligibility to use the service.
• Carrying out security, anti-fraud, anti-money-laundering and risk checks.
• Monitoring activity to identify unauthorised access, misuse, collusion or other suspicious behaviour.
• Providing customer support, responding to enquiries and resolving complaints.
• Keeping records required for legal, regulatory, accounting, tax, security and responsible gambling purposes.
• Communicating with you about your account, service updates, security matters and important changes.
• Sending marketing communications where permitted and where you have provided the necessary consent or otherwise have a lawful basis to receive them.
• Understanding how the website is used, testing features, improving performance and developing safer, more useful services.
• Protecting the rights, property, safety and security of players, Inetbet Casino and relevant service providers.

We may combine information collected from different interactions where this is reasonably necessary for these purposes. For example, account, payment, device and support information may be reviewed together when investigating a security concern or resolving a transaction query.

Marketing communications

Where marketing communications are sent, they may include information about services, features or offers that may be relevant to your use of the website. You can withdraw consent to marketing at any time by contacting support@inetbetcasino.best. You may also be able to use an unsubscribe option included in a marketing message. Even if you opt out of marketing, we may still send essential service, security or account-related communications.

Sharing information

Information may be shared with carefully selected providers that help operate the website and support services. These providers may assist with payment processing, identity verification, fraud prevention, information technology, hosting, communications, customer support, analytics, security and professional services. They are expected to handle information appropriately and only for relevant purposes. Information may also be disclosed where necessary to comply with a legal request, protect users, investigate suspected wrongdoing, enforce applicable terms or protect the safety and integrity of the service.

Cookies, security and retention

Cookies and similar technologies

The website may use cookies and similar technologies to remember preferences, keep sessions working, support account functions, understand website usage, improve performance and help protect the service. Some cookies are essential for features you request, while others help us analyse or improve the website. Depending on your browser and device, you can manage, block or delete cookies through your browser settings. Disabling some cookies may affect the availability or functionality of certain website features.

Security measures

We use reasonable technical, organisational and administrative measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication processes, monitoring, secure transmission methods and staff or provider procedures. No website, online transmission or storage system can be guaranteed to be completely secure, so you should use a strong password, keep login details confidential and contact support promptly if you suspect unauthorised account activity.

Storage and retention

Personal information may be stored or processed using systems operated by Inetbet Casino and its service providers. Depending on the service involved, information may be handled in Australia or another location where a relevant provider operates, subject to appropriate safeguards and applicable requirements.

We keep information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and communications records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, anonymised or disposed of in an appropriate manner.

Children and age restrictions

The services are intended for people who meet the applicable minimum age and eligibility requirements. We do not knowingly seek to collect information from anyone who is not permitted to use the service. If you believe information has been submitted by an ineligible person, please contact us so that the matter can be reviewed and appropriate action can be taken.

Your privacy rights and enquiries

Depending on your circumstances and applicable privacy requirements, you may have rights in relation to personal information we hold about you. These rights can include asking for access to your data, requesting correction of information that is inaccurate or incomplete, requesting deletion of your data, and withdrawing consent to marketing.

How to make a data request

To exercise these rights or ask a privacy question, contact support@inetbetcasino.best. Please explain what you are requesting and include enough information for us to identify your account and understand the request. We may need to verify your identity before providing information, making changes or completing a deletion request. This protects account holders and helps prevent information from being disclosed to the wrong person.

• Access: ask for confirmation about whether we hold personal information about you and request a copy or summary where appropriate.
• Correction: tell us which information is incorrect, incomplete or out of date and provide the correct details.
• Deletion: ask us to delete personal information that is no longer needed or where deletion is otherwise available.
• Marketing consent: withdraw your consent to marketing communications at any time by contacting support@inetbetcasino.best.

A deletion request may not apply to every record. We may need to retain certain information to meet legal or security requirements, prevent fraud, resolve disputes, complete transactions, enforce applicable terms or keep required business records. Where deletion is not possible, we will seek to explain the relevant reason in general terms. We may also retain limited information to record your request and respect your communication preferences.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or the way information is handled. The updated version will be made available on this page and will apply from the date stated or, where no date is stated, from publication. We encourage you to review this page periodically. If a change is important, we may also provide notice through an appropriate account or service channel.

If you continue to use Inetbet Casino after an updated policy is published, your use of the website will be subject to the revised policy, to the extent permitted by applicable requirements. This policy should be read together with the website's other applicable terms, notices and responsible gambling information.